Help
Subscriber Access Difficulties
- If when attempting to register for the first time you are taken to the "How to Subscribe" page instead of "Member Information" or "Subscriber Information" page:
- You may be using a different email address than the one entered into our database (email addresses must be exact or the database will not recognize the user.)
- Confirm the email address with your Site Administrator
- If your company does not have a Site Administrator, contact our Web Account Coordinator (email: circulation@junewarren-nickles.com)
- You have viewed the Canadian Oil Register online before but now you are asked to enter your email address and password again:
- It would seem that one of two things has happened:
- The cookies in your browser have been deleted. Your password is saved in a cookie text file. This is to allow you to access the Canadian Oil Register without having to enter your password each time. Often cookies are stored in temporary files and sometimes inadvertently they are deleted. If this is the case you will need to request a new password.
- You are trying to access the Canadian Oil Register from another browser, workstation or remote location. Since the password is saved in a cookie only the browser that you initially registered on can be used without needing to request a new password.
Request a New Password
- Go to the Canadian Oil Register's home page at www.canadianoilregister.com
- Click on the "Canadian Oil Register" button
- On the page where it says "This is a paid subscription site" insert your email address and click <OK>
- At the bottom of the page where it says "Email my password to me" select this link
- Click on the <Email My Password> button
- When you receive your new password copy and paste it into the password field on the User Login page since sometimes typos are made. This happens because, when viewed with a serif font, such as Times New Romans, numbers can look like letters and visa versa (e.g., the number "1" and the letter "l".)
If, after requesting a new password, you are still unable to access the Canadian Oil Register:
- Check to ensure that cookies are not being deleted periodically or each time you shutdown your browser.
In Internet Explorer 6:
- Select Tools > Internet Options > Security > Custom Level > Cookies
- "Enable" should be selected and "Custom Level" should be set to medium
- Check the settings in Tools > Internet Options > Advanced > Security to ensure that "Empty Temporary Internet Files folder..." has not been selected
In Netscape 8:
- Go to Tools > Options > Privacy
- Go to "Cookies"
- Keep Cookies: "until they expire" should be selected.
In Firefox 2:
- Go to Tools > Options > Privacy
- Under to "Cookies" ensure "Accept cookies from sites" is selected, and;
- Keep until: "they expire" is selected.
If all of the above settings are correct:
- Reinstalling the browser or upgrading should fix the problem (a file associated with the browser may be corrupt.)
- Viewing the Canadian Oil Register in another browser (e.g., if using Internet Explorer, try Netscape) will confirm whether it is a problem with your browser. If a different browser works, then it is definitely the browser, since passwords/cookies are saved in different files.
Note:
- You'll have to request another password if using a different browser.
- In order to install/reinstall a browser your company may require you to consult your System Administrator.
If none of the above fits your situation check with your System Administrator:
- Settings on your firewall/proxy server may have been changed (e.g., not allowing cookies to be saved).
- Determine if others in your organization are having the same difficulties or if yours is an isolated case.
Cookies
A cookie is a small bit of information placed on your computer by
a Web page. It is used to identify you to the Web server. It tells the
server who you are when you return to a page at the same website. Your
browser will only send a cookie back to the website that originally sent it to you. A cookie cannot run any programs, deliver any viruses, or send back information about your system.
Disclaimer
The information above is provided to assist Canadian Oil Register online subscribers to identify the most common problems we have encountered when accessing POS via the Internet. It by no means covers every scenario that is possible. A user's ability to access any website depends on your Internet Service Provider (ISP), your organization's network, the software you are using, etc. If your particular question is not addressed herein, please contact your System Administrator.
For further information or to comment on our website(s), email: feedback@junewarren-nickles.com.
Printing Articles
JuneWarren-Nickle's Energy Group Canadian Oil Register provides a "Printer friendly version" for the Mergers and Acquisitions archive and the Weekly Energy Bulletin articles which allows users to print individual articles without the navigation, for their own personal use.
- Go to www.canadianoilregister.com
- Find the article you would like to print
- Click on the "Printer friendly version" link
- (Internet Explorer or Netscape):
- Choose File > Print from the browser's menu bar; or,
- Click on the Printer icon in the browser's button bar
Viewing Adobe Acrobat PDF Files
The Acrobat Reader is available free of charge from Adobe at Adobe Acrobat Family.
Viewing PDF files:
When you click on the file name, the Reader will open and allow you to view the file within your Web browser.
Remote Corporate Account Administration
Corporate subscriptions to Nickle's online products having more than ten users may be administered remotely by a contact from the customer's office.
Contact the JuneWarren-Nickle's Energy Group Customer Services Department to obtain a user ID and password to access the corporate accounts administration area on the Internet.
To access the corporate accounts administration area using your Web browser:
- Go to the Canadian Oil Register home page (http://www.canadianoilregister.com)
- Click the button that says "Corporate Accounts" in the top navigation
- Enter the user ID and password given to you by our circulation department
Users are identified at Nickle's websites by their email addresses. Please ensure that email addresses are correct as passwords will be sent to the address that you supply.
To edit and submit a list online the file should be in the following format:
- One address per line
- No extra spaces or punctuation
- Blank lines will be ignored
- Only standard email addresses are accepted in the following format:
username@host.domain
For further information email us at CustomerService@JuneWarren-Nickles.com.
Make the Canadian Oil Register Your Home Page
You can make the Canadian Oil Register your browser's home page!
In Internet Explorer 6:
- Go to Tools > Internet Options
- In the text field beside "Address:" (Home Page section), type http://www.canadianoilregister.com
- Click <OK>
- Click the "Home" button in the toolbar
In Netscape 8:
- Go to Edit > Options
- In the left window pane choose "General"
- On the right side where it says "Location(s):", type http://www.canadianoilregister.com
- Click <OK>
- Click the "Home" button in the toolbar
In Firefox 2:
- Go to Tools > Options
- In the left window pane choose "Main"
- On the right side where it says "Home Page:", type http://www.canadianoilregister.com
- Click <OK>
- Click the "Home" button in the toolbar
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